Accommodations & Rates
What is included in the prices for accommodations?
Prices include furnished accommodation, utilities including internet (broadband wireless/ Lan), Tv/Sat and housekeeping service as scheduled. In summer season, the use of swimming pool is free of charge during time of the day as per working hour’s schedule. Tourist taxes & Registration fees are not included in the price of accommodation and are payable upon guest arrival.
What is the amount of tourist taxes & registration fees?
Tourist taxes are levied by the city authority and published daily rates per person may change from time to time. Registration is required for all tourists visiting Montenegro: onetime fee per passport is payable for the registration. Guests will be advised of the current rates during the reservation process.
In what situations an additional bed can be added in the accommodation?
Maximum number of persons per apartment is stated on our site – apartment pages. Where possible, at extra charge, an additional person could be accommodated by adding a rollaway bed (not standard bed size) in the living-room, or by adding a baby cot (baby bed) for a child (suits up to 3 years old). Please refer to the text in “Children” section.
Do you have a non-smoking policy and where it applies?
Smoking is not allowed in any of our guest apartments/rooms and other closed spaces. If you are a smoker you may smoke on the balconies, terraces, and in other open spaces of the villa where provided for.
Do children stay free?
Usually infants with travel cots and children under 3 years old sharing bed with parents stay for free in their parent’s room. Requests must be submitted during the reservation process (more than one child sharing bed with others must be preapproved).
Do you provide baby cot/bed and baby chairs?
We can provide baby beds (in case your apartment/room can accommodate it) or baby chairs while quantity lasts. If the number of persons including children is equal or less than the maximum number of persons for the accommodation, baby cot/bed (for child up to 3 years old) is free of charge. If this is in addition to the maximum number of persons for the accommodation, there is daily extra charge. Your request should be made during the reservation process to check the availability.
Transfers & Parking
Do you provide a shuttle service to/from the airport?
Our guests can book our shuttle service, for which we need full flight details. During the reservation process you may contact us for current transfer rates. For guests arriving in summer months, when transfers may be fully booked for certain days, we advise to request the booking as soon as possible as.
What if our charter flight changes its flight schedule?
If you booked shuttle service with us, we must be notified on time that your flight schedule was changed in order to try to reschedule your transfer. In the case of unexpected (last moment) flight delay or flight cancellations at your departure airport, we must receive from you a notification of such an event at least 3 hours before your scheduled arrival time (as it was originally booked with us) in order to cancel the departure of our shuttle for the airport. Upon receipt of your new arrival time, we will notify you if we can reschedule your shuttle or propose an alternative transfer available at that time.
We plan to arrive by car, is there a perking available?
At this moment we do not have extra parking space available on the grounds of the villa, however you can use nearby parking spaces at the main street where daily tickets can be purchased.
What is the standard reservation procedure?
You have several options to send us a reservation request, as explained on our web page under “Reservations”. For fastest reply, we strongly suggest that you use our site to check the accommodation availability and if availability exists, send your reservation request from contact form and we will respond as soon as possible. You are also advised to read Reservation and Cancelation policy available on our site before submitting your requests.
How can we pay the required reservation deposit?
Standardni način plaćanja je uplatom na bankovni račun naveden na našoj profakturi koja se šalje nakon prihvatanja rezervacionog zahtjeva. Plaćanja kreditnim karticama nijesu podržana internetom. Gosti koji imaju mogućnost plaćanja putem PayPal-a i koji su već registrovani sa već odradjenom verifikacijom ličnih podataka (zbog moguće duže procedure od strane PayPal-a, vaš rezervacioni zahtjev bez uplate u zadatom roku može biti poništen) mogu i na taj način izvršiti plaćanje s tim što će PayPal provizija biti dodata na ukupan iznos. Kako su sve naše cijene date za gotovinska plaćanja, napominjemo da sva plaćanja kod kojih se obračunava provizija (bilo kao zasebna stavka kod slanja ili odbijanjem od prijema sredstava), proviziju plaća gost, odnosno lice koje vrši uplatu.
After a reservation procedure is completed, do you issue an official Confirmation of Reservation?
We issue an invoice for payment of the deposit by bank transfer (SWIFT) which includes payment instructions for your bank.Direct payments by credit cards on our internet site are not supported. Only guests already registred for PayPal internet payment with verified data (because of possible lenghty registration and verification procedure), if duly requested, have a possibility of such payment option in which case the PayPal commission will be added to their amount for transfer. Our prices being cash prices, in all cases money transfer or payment commissions are sender’s expense.
How accurate is information acquired on website for selected accommodation? Do I need to send request by email?
Normally we do issue our Confirmation of Reservation letter for which we require full personal details for all our guests (including travelling document details: passport/id card). Guests are advised to bring with them the Confirmation of Reservation letter.
Possible reasons for getting a negative e-mail reply to your reservation request after the availability check has responded positively for requested accommodation in requested period?
Even if our availability check system has responded positively, there are number of reasons why you may get an e-mail from us saying in fact that we cannot proceed with your reservation request. You may be notified that your reservation request is temporary on hold until further notice as we cannot reply to your request while other guest’s reservation requests are being processed. Please, note that in seasonal periods priority is given to reservations based on weekly occupancy starting/ending on preferred change-over days (as posted on the “Pricelist” page). Also, you may receive a negative reply from us because the availability status has changed at the time when you sent your request and our availabilities database has not yet been updated to reflect the new status.